FAQ

Welcome to GLOWESSENCE ✨

Do you have a question about our serum, your order or delivery? Find the answers to the most frequently asked questions here.

🧴 What product does GLOWESSENCE sell?

GLOWESSENCE offers the Vitamin C Radiance Serum selected for our store.

The available product comes in various sizes, as displayed in the product description.

✨ How do I use the serum?

Apply a small amount of serum to clean, dry skin, then gently massage it in.

We recommend following the instructions on the product packaging.

📦 What are the delivery times?

Orders are prepared and shipped according to the conditions of our supplier and carrier.

The estimated delivery time is indicated at the time of order and/or on our Delivery page.

🌍 Do you deliver to France?

Yes, GLOWESSENCE offers delivery in France according to the zones and conditions indicated at the time of order.

💳 What payment methods do you accept?

Available payment methods are indicated during the checkout process.

↩️ Can I return my order?

Returns are subject to the conditions indicated on our Returns & Refunds page.

For cosmetic products, certain exceptions may apply, particularly when the product has been unsealed after delivery, in accordance with applicable regulations.